The quality policy of Purbanchal Lumbers Pvt. Ltd. is based on providing our customers with the products and services they demand with the required quality in compliance with regulations to be fulfilled in each case.
This policy will be achieved through:
Fulfilling all customer needs and requests.
Planning specific actions about our processes in response to the demands of our clients.
Preparing the framework to establish and revise our objectives.
Analyzing the results obtained from the changes made in the processes.
Implementing new actions arising from the findings achieved through detailed analysis.
Training our staff in accordance with the actions derived from the improvement of processes, so that they assume the responsibility for carrying out their work with the required Quality.
Demanding our suppliers have a quality system that ensures the suitability of the goods and services supplied, and in the particular case of timber, supporting our customers to ensure a sustainable forestry management and environmental safety conform handling, as well as certification of the Chain of Custody of the products and sub products derived from the use of this type of timber.